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How to Order   

You're going to like shopping with  It's just like ordering from a catalog, only easier.  Ordering is as secure as it is easy.  Most people never need help, but if you do, step-by-step instructions are only a click away. 

By Mail:
Your convenience is important to us.  If you find our Shopping Cart to be easy, please fill it out.  If you'd rather send a personal letter, we ask that you specify the number of each item you're purchasing, its item number, name, size, color.  Be sure to tell us your daytime phone number, too, in case we have any questions.

Payment Methods   

We accept paypal, bank transfer. All orders placed via this website are secure. This means that your paymennt information and all other sensitive information will be protected by encryption.

You can also wire electronically to our bank account, please email  for account information.

Sales Tax Policy   

Sales Tax:
we will pay the sales tax here in China.

International Tax:
All International orders may subject to import fees, duty, customs, VAT charges or additional taxes when the package arrives in the country of their shipping destination. Shanghai Galaxy is not responsible nor can we offer any specific advice on fees or additional taxes that you may be charged when your merchandise arrives.

We cannot make refunds to customers who do not receive shipments because they have declined to pay these costs.

We recommend that you contact the appropriate government agency for your country/locale before placing your order and ask for information about these potential charges, so you know in advance what your total charges will be.

Customer Service   

Questions?  Suggestions?  We'd love to hear from you. 
Phone +86-64396577 Monday through Thursday between 9:30 AM and 6:00 PM BEIJIN TIME. 
You may send an e-mail to 



If you have any question or need any help from us, please feel free to contact us by the following contact information:

Customer Service
Tel.: +86-21-64396577 
Fax:  +86-21-51685021


Mon - Fri: 9:00 - 6:00PM Beijing Time